Most generator failures happen when the unit sits unused for months and then is asked to start in an emergency. A scheduled maintenance plan is the cheapest insurance you can buy — and the only way a manufacturer warranty stays valid.
No hidden line items — what we quote is what we deliver, on schedule.
Every service visit covers the same baseline: oil and oil-filter change, fuel-filter renewal, coolant condition and freeze-point test, battery load test, air-filter inspection, belts and hoses check, control panel alarm log download, and an automatic test-start under load. We document every reading on a service report and email it to you within 24 hours.
A generator that has only ever run unloaded for 10 minutes a week will wet-stack — unburnt fuel coats the exhaust and the engine loses power. We bring a resistive load bank to site annually and run the unit at 100% of rated load for an hour, recording voltage, frequency, and exhaust temperature. It is the only way to know the generator will hold the full building load in a real outage.
Diesel goes off. After 12–18 months, microbial growth and water contamination clog filters and damage injectors. For sites with bulk tanks (250 L+) we offer in-situ fuel polishing — a closed-loop filtration that removes water and particulates without dropping the tank. Highly recommended for hospitals, telco huts, and remote sites.
If your generator won't start during an outage, our on-call technician is reachable on 07 5529 0351 around the clock. Maintenance-plan customers get priority response — typically on site within 4 hours metro and same-day regional NSW/QLD.
Common questions we get about maintenance. Don't see yours? Call us on 07 5529 0351.
Authorised Pramac dealer. We help you size and select the right generator for your application — portable inverter, commercial canopy, or industrial prime power.
Turnkey installation — from concrete pad through to final commissioning, all to AS/NZS 3000, AS/NZS 3010, AS 1940:2017 standards and Building & EPA Codes.
